Been involved in a swimming pool accident on holiday?
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Start Your Holiday Claim
Complete our quick enquiry form and a specialist member of our team will contact you to provide free expert advice.
Why People Trust Holiday Claims Bureau
5.0 | 68 reviews
When your holiday has gone badly wrong, you want clear advice, regular updates and a legal team that handles the claim properly. These reviews reflect the service, communication and outcomes clients have experienced when trusting Holiday Claims Bureau with their claim.
Good service all round from the start mo was very helpful
Helpful and professional and quick response
Excellent customer services very helpful
First class and professional from the first contact.
How much compensation could I be entitled to for a swimming pool accident on holiday?
Enjoying the pool is a favourite activity for families on holiday, but accidents can disrupt plans and cause injuries. Tour operators have a responsibility to provide a safe environment under the Package Holiday Regulations. If you’re injured due to an unsafe pool, Holiday Claims Bureau can help you make a claim. Provide us with the following:
- Clarifying the key aspects of the accident
- Explanation of the intense pain and emotional turmoil endured
- Assessment of the effects of the incident on your overall well-being, daily routine, work conditions, and any long-term symptoms it may have caused
- Description of the supporting documentation to demonstrate the accident's origin
Swimming pool accidents can typically arise from:
Slippery or slimy surfaces around the pool
Accidents on waterslides
Defective drains or filters
Jagged or broken tiles
Wrong concentrations of chemicals administered, causing burns or poisoning
Pools that are too shallow beneath a diving board or slide
Design faults such as unseen edges in the pool
At the Holiday Claims Bureau we deal with all sorts of holiday accident claims. If you have had an issue while on holiday abroad and it is not included within the list above, contact our team of experts on 0161 813 2131 to see how we can best help.
Swimming Pool Accident Success Stories
See compensation secured following swimming pool accidents.
Do You Have a Holiday Claim?
Are you the victim of a swimming pool accident that wasn’t your fault? Our solicitors can help you determine the value of your claim and work on a No Win No Fee basis.
Can I claim for a swimming pool accident on holiday?
If you have been involved in a swimming pool accident while on holiday, you may be able to make a claim for compensation with the support of Holiday Claims Bureau. Our experienced solicitors provide a professional legal service to handle the claim process, from submitting the claim to negotiating settlement and recovering other losses that arise from the accident.
Regardless of the severity of the accident, it is crucial to take certain steps if you or a loved one is involved. Seek medical attention as soon as possible, even if you do not think the accident is serious. Make sure to report the accident formally to your Tour Operator and Tour Rep, explain what happened and inform the attendant immediately so that the pool can be closed to prevent further accidents.
Collect the contact information of anyone involved or witnessing the accident, take photos of any visible defects or issues with the pool and keep a record of any medical expenses, including receipts. Finally, seek independent legal advice from Holiday Claims Bureau and be cautious of accepting any offers from the hotel or Tour Operator, such as vouchers or upgrades.
By following the steps outlined above and enlisting our legal support, you can increase your chances of receiving the compensation you are entitled to for your injuries and other losses.
Meet the Team Behind Your Claim
Our clients often mention their solicitor and case handler by name in their feedback — and that means a great deal to us. Your claim will be handled by an experienced, dedicated team who will explain the process clearly, respond promptly and keep you informed every step of the way.
Hotels, Resorts and Travel Company Claims
Where you stayed, how you booked and who provided each part of the holiday can all affect your claim. We identify who may be responsible and the most appropriate route for pursuing compensation.
Claims by Destination
We handle illness and accident claims arising in a range of holiday destinations, including cases involving unsafe hotels, resorts, restaurants, swimming pools, excursions and other holiday services.
Package Holidays & Travel Companies
We specialise in claims for holidaymakers who booked their package holiday directly with a tour operator and suffered illness, an accident, an allergic reaction or a bed bug infestation while on holiday. Our specialist solicitors can assess what happened and advise whether you may be entitled to compensation.
Hotels, UK Breaks and Accommodation
Not every claim involves an overseas package holiday. We also advise on unsafe hotels, holiday parks, caravan parks, campsites, Airbnb stays and other accommodation in the UK or abroad.
Think You May Have a Claim?
No Win No Fee advice
How Your Holiday Claim Works
Clients often describe our service as smooth and straightforward. We explain each stage, handle the legal work and keep you informed throughout the claim.
Start your claimFrequently Asked Questions for swimming pool accident Claims
Do you have any questions regarding an accident on holiday? View our FAQs for answers to the most asked questions.
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