Holiday gone wrong in Kos?
Kos is a popular Greek island known for its beaches, historic attractions and established holiday resorts. While most visits pass without incident, some holidaymakers return home dealing with illness, injury, medical expenses and the wider effects of a disrupted trip.
Kos holiday claims may arise following:
- Food poisoning
- Gastric illness
- Salmonella
- Campylobacter
- E. coli
- Norovirus
- Shigella
- Cryptosporidium
- Hotel accidents
- Slips, trips and falls
- Swimming pool accidents
- Waterslide injuries
- Allergic reactions
- Excursion accidents
- Watersports injuries
- Coach or airport transfer accidents
- Road traffic accidents
If your package holiday was affected by contaminated food, poor hygiene, unsafe hotel facilities or another avoidable failing, our specialist solicitors can review what happened and explain whether compensation may potentially be pursued.
Whether you became ill or suffered an injury in Kos Town, Kardamena, Kefalos, Tigaki, Marmari, Mastichari or another resort area, Holiday Claims Bureau may be able to assess whether you have grounds to pursue compensation.
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Think You May Have a Claim?
If your holiday was affected by something that should have been prevented, the next step is to get clear advice on whether you may be entitled to compensation.
Food poisoning and gastric illness at Kos hotels
Food poisoning and gastric illness can quickly turn a long-awaited holiday into a distressing experience. Symptoms may begin during the trip or shortly after returning home and can range from temporary stomach upset to serious illness requiring medical treatment or hospital care.
Common symptoms may include:
- Diarrhoea
- Vomiting
- Stomach cramps
- Nausea
- Fever
- Dehydration
- Loss of appetite
- Fatigue and weakness
- Blood in stools in more serious cases
Holiday illness claims may arise where unsafe food or drink was provided at a hotel or resort as part of a package holiday.
Potential causes may include:
- Undercooked meat, poultry or seafood
- Food stored at unsafe temperatures
- Reheated food
- Cross-contamination
- Poor hand hygiene among food handlers
- Contaminated water or ice
- Dirty utensils or food preparation surfaces
- Buffet food left uncovered
- Inadequate cleaning procedures
- Illness outbreaks affecting several guests
The fact that symptoms developed during a holiday does not automatically establish responsibility. Medical records, information about food consumed, reports from other affected guests and evidence of poor hygiene may help clarify how the illness arose.
Where inadequate food safety or hygiene standards caused illness during a package holiday in Kos, compensation may potentially be pursued against the responsible tour operator or holiday provider.

Kos hotel and resort accident claims
Accidents can occur during package holidays in Kos where hotels, resorts or holiday facilities are not maintained to appropriate safety standards.
Kos holiday accident claims may involve:
- Slips, trips and falls
- Wet floor accidents
- Swimming pool accidents
- Waterslide injuries
- Broken handrails or steps
- Uneven walkways
- Defective hotel room fixtures or fittings
- Lift or escalator accidents
- Gym or leisure facility injuries
- Balcony or communal area accidents
- Poorly maintained hotel grounds
Hotels and holiday providers should take reasonable steps to identify hazards, maintain facilities and reduce avoidable risks to guests.
Where unsafe conditions caused an injury during a package holiday, our specialist solicitors can assess whether a hotel accident claim may potentially be pursued together with any associated financial losses.
Excursion, watersports and transport accidents in Kos
Many visitors to Kos enjoy organised excursions, boat trips, watersports and exploring the island by car, coach or bicycle. While these activities are generally enjoyed safely, accidents can occur where reasonable safety standards are not maintained.
Kos holiday accident claims may involve:
- Boat trip accidents
- Watersports injuries
- Jet ski accidents
- Parasailing accidents
- Snorkelling or diving incidents
- Organised excursion injuries
- Coach or airport transfer accidents
- Road traffic accidents
- Pedestrian accidents
- Cycling accidents
- Injuries involving hire vehicles
The legal route available will often depend on how the activity or transport was arranged. Different considerations may apply where an excursion formed part of a package holiday compared with activities booked independently after arriving in Kos.
Where another organisation's negligence contributed to the accident, Holiday Claims Bureau's specialist solicitors can review the circumstances and explain whether compensation may potentially be pursued.

Who could be responsible for illness or injury during a Kos holiday?
Responsibility for a Kos holiday claim depends on what happened, how the holiday or activity was booked and which organisation controlled the accommodation, facility, transport or service involved.
A claim could potentially involve:
- A UK tour operator or package holiday organiser
- A hotel or resort operator
- A restaurant or food provider
- An excursion or activity provider
- A watersports operator
- A coach or airport transfer company
- A vehicle hire company
- Another organisation responsible for the service or facility involved
Claims connected with package holidays
Where accommodation, transport, excursions or other travel services formed part of a package holiday, it may be possible to pursue a claim against the UK tour operator or package organiser. The available route will depend on what was included in the booking and whether the relevant service was performed improperly.
Independently arranged holidays and activities
Different considerations may apply where accommodation, excursions, transport or activities were booked separately. A claim may need to be pursued against a business operating in Greece or under another applicable legal route.
Our specialist solicitors can review your booking documents, identify which organisations were involved and explain whether compensation may potentially be pursued.
What evidence may support a Kos holiday claim?
Evidence can help establish what happened, identify the potentially responsible organisation and demonstrate how the illness or injury affected your holiday and wider life.
Helpful evidence may include:
- Medical records from hospitals, clinics or pharmacies in Kos
- GP records following your return to the UK
- Photographs or videos showing hygiene concerns
- Photographs of the accident location or hazard
- Accident or illness reports completed by the hotel or tour representative
- Booking confirmations and travel documentation
- Correspondence with the hotel, tour operator or holiday provider
- Receipts for medication, treatment or additional expenses
- Evidence of lost earnings
- Witness details from travelling companions or other guests
- Details of other guests who experienced similar symptoms
- Complaint forms submitted during or after the holiday
Whether your claim relates to food poisoning, a hotel accident or another avoidable incident, reporting the matter as soon as reasonably possible and keeping copies of any relevant documentation may help support your case.
You do not need to have gathered every piece of evidence before contacting our specialist solicitors. We can explain what information may help support your Kos holiday claim and what evidence may still be available.

How much compensation could be claimed following a holiday in Kos?
Every Kos holiday claim is different. The amount of compensation that may be awarded depends on the nature of the illness or injury, the seriousness of your symptoms and the overall impact the incident had on your holiday and everyday life.
Factors that may affect compensation include:
- The seriousness of the illness or injury
- Whether hospital treatment or medical care was required
- The duration of your recovery
- Ongoing symptoms or complications
- Lost earnings
- Medical treatment and medication costs
- Travel expenses
- Additional accommodation or transport costs
- Loss of enjoyment of your holiday
- Any continuing physical or psychological effects
Compensation may include an award for the physical and psychological effects of the illness or injury together with reasonable financial losses supported by the available evidence.
Time limits can vary depending on how your holiday, activity or transport was booked and which legal route applies. Some claims involving foreign law, international transport or independently arranged activities may be subject to different or shorter deadlines. It is therefore advisable to seek specialist legal advice as soon as reasonably possible.
We handle eligible Kos holiday claims on a No Win No Fee basis, meaning there is no upfront cost to discuss your circumstances with our team.
Why choose Holiday Claims Bureau for your Kos holiday claim?
Kos holiday claims can involve careful investigation into how an illness or accident occurred, whether appropriate hygiene or safety standards were maintained and which organisation may have been responsible.
Holiday Claims Bureau understands the issues that can arise during package holidays in Kos, whether your holiday was affected by food poisoning, gastric illness, a hotel accident or another avoidable incident.
Our specialist solicitors can assist with:
- Kos holiday illness claims
- Food poisoning compensation claims
- Gastric illness and stomach bug claims
- Hotel accident claims
- Slip, trip and fall claims
- Swimming pool and waterslide accident claims
- Excursion and watersports accident claims
- Holiday allergy claims
- Reviewing medical and booking evidence
- Identifying potentially responsible organisations
- No Win No Fee representation
Our specialist solicitors can review the circumstances surrounding your holiday, explain the legal route that may apply and guide you through each stage of the claims process.
We understand how disappointing it can be when a holiday to Kos is disrupted by illness or injury through no fault of your own. Our role is to investigate what happened, protect your position and pursue the compensation you may potentially be entitled to claim.

Meet the Team Behind Your Claim
Our clients often mention their solicitor and case handler by name in their feedback — and that means a great deal to us. Your claim will be handled by an experienced, dedicated team who will explain the process clearly, respond promptly and keep you informed every step of the way.
Hotels, Resorts and Travel Company Claims
Where you stayed, how you booked and who provided each part of the holiday can all affect your claim. We identify who may be responsible and the most appropriate route for pursuing compensation.
Claims by Destination
We handle illness and accident claims arising in a range of holiday destinations, including cases involving unsafe hotels, resorts, restaurants, swimming pools, excursions and other holiday services.
Package Holidays & Travel Companies
We specialise in claims for holidaymakers who booked their package holiday directly with a tour operator and suffered illness, an accident, an allergic reaction or a bed bug infestation while on holiday. Our specialist solicitors can assess what happened and advise whether you may be entitled to compensation.
Hotels, UK Breaks and Accommodation
Not every claim involves an overseas package holiday. We also advise on unsafe hotels, holiday parks, caravan parks, campsites, Airbnb stays and other accommodation in the UK or abroad.
Think You May Have a Claim?
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How Your Holiday Claim Works
Clients often describe our service as smooth and straightforward. We explain each stage, handle the legal work and keep you informed throughout the claim.
Start your claimFrequently Asked Questions
Kos holiday claims can arise following food poisoning, gastric illness, hotel accidents, swimming pool injuries, excursion accidents and other incidents during package holidays. Below are answers to some of the questions people commonly ask after returning from Kos.
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