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Holiday Claims Bureau
Pure Offices Ltd, Brooks Drive, Cheadle
Royal Business Park, Cheadle SK8 3TD

Have you suffered illness or injury on a package holiday?

Start your claim

Start Your Holiday Claim

Complete our quick enquiry form and a specialist member of our team will contact you to provide free expert advice.

    No Win No Fee
    30+ Years Handling Holiday Claims
    SRA-Regulated Solicitors
    3,000+ Successful Claims

    Why People Trust Holiday Claims Bureau

    5.0 out of 5 stars 5.0 | 68 reviews

    When your holiday has gone badly wrong, you want clear advice, regular updates and a legal team that handles the claim properly. These reviews reflect the service, communication and outcomes clients have experienced when trusting Holiday Claims Bureau with their claim.

    Good service 5 out of 5 stars

    Good service all round from the start mo was very helpful

    Aaron Rundle
    Feedback 5 out of 5 stars

    Helpful and professional and quick response

    Gillian Chimiak
    Very helpful 5 out of 5 stars

    Excellent customer services very helpful

    Catherine Johns
    First class 5 out of 5 stars

    First class and professional from the first contact.

    Anonymous

    Been victim of an illness or injury during your package holiday

    Been a victim of an illness or injury during your package holiday? Determining potential compensation depends on a number of factors. The Holiday Claims Bureau specialises in various package holiday-related incidents, ensuring you receive maximum compensation. Recent successes include £15,000 for food poisoning and £3,000 for a cruise ship incident.. A successful package holiday compensation claim may depend on:

    • Severity of your illness or injury: Assessing the extent of impact on your health and overall well-being.
    • Pain and suffering endured: Evaluating the physical and emotional distress experienced.
    • Impact on well-being, lifestyle, and work: Examining how the incident has affected your day-to-day life, working conditions, and overall lifestyle.
    • Long-lasting symptoms: Considering any persistent health issues resulting from the incident.
    • Provided evidence: Weighing the strength of the evidence you can present regarding the incident's cause, the extent of your condition, and the treatment received.
    Start your claim
    Allergy Claims 2024

    Types of package holiday claims we support:

    Food Poisoning Claims

    Bed Bug Incident Claims

    Cruise Ship Accidents or Illness Claims

    Slip, trip, and fall abroad claims

    Swimming pool accident claims

    Aeroplane compensation claims

    At Holiday Claims Bureau, we understand that various incidents can mar your travel experience. Our expertise extends to handling a diverse range of claims to ensure you receive rightful compensation for the following situations.Contact our team on 0161 813 2131 to see how we can best help you.

    Start your claim

    Package Holiday Claim Success Stories

    See compensation secured following package holiday illnesses and accidents.

    View all success stories

    Do You Have a Holiday Claim?

    Did you suffer an accident or contract an illness abroad while on a package holiday? Our solicitors can help you determine the value of your claim and work on a No Win No Fee basis.

    Or speak to an advisor today 0161 813 2131
    Your Package Holiday Claim Checklist

    Your Package Holiday Claim Checklist

    Being able to prove the hotel or tour operator is liable for the illness or injury you have suffered is one of the most important aspects of a successful package holiday claim. Therefore, it’s important from the start of your claim that you can provide us with as much evidence as you possibly can.

    Here is a quick checklist of the various types of evidence you will need to provide your solicitor with:

    • The contact details of the medical establishment you have attended
    • The contact details of the tour representative you reported the illness or accident to
    • Any photographic evidence relating to the cause of your illness or accident
    • The contact name and details of any other holidaymakers who were affected by the cause of your illness in the same resort, or who also sustained an injury due to the same circumstances
    • Any receipts you have kept for any medical treatment or other reasonable expenses you have had to pay out of your own pocket for
    • Any financial loss you have incurred due to taking time off work

    In addition to the illness or injury you have suffered, your solicitor will also prepare a claim for ‘special damages’ which is the compensation you could be entitled to for any financial loss you have suffered.

    Start your claim today

    For more information and to find out how much compensation we can help you to win, contact our team of friendly package holiday compensation claim solicitors today on 0161 813 2131 or complete the quick and easy to use start your claim form to arrange a call back and receive a free evaluation.

    Allergy Claims 2024

    Can I claim for a package holiday accident or injury?

    If you've become a victim of an accident or injury while on a package holiday with Jet2holidays, Virgin Holiday, TUI, or other providers, seeking compensation is a viable option. At Holiday Claims Bureau, our specialised team is well-versed in handling such cases, ensuring a No Win No Fee guarantee to alleviate any financial concerns on your part. 

    Begin by collecting comprehensive evidence related to the incident and maintaining a record of associated expenses. Take the next step by reaching out to us at 0161 813 2131 or by completing our convenient start your claim form for a prompt callback. Our experienced professionals will carefully assess your claim, providing guidance on potential compensation. 

    Act swiftly to preserve evidence and increase the likelihood of a successful claim. Rest assured, at Holiday Claims Bureau, we are committed to assisting you through the entire process, ensuring you receive the compensation you deserve. Don't let an unfortunate incident overshadow your holiday - trust our specialist package holiday claims solicitors to sort out your holiday woes.

    Start your claim

    Meet the Team Behind Your Claim

    Our clients often mention their solicitor and case handler by name in their feedback — and that means a great deal to us. Your claim will be handled by an experienced, dedicated team who will explain the process clearly, respond promptly and keep you informed every step of the way.

    Michael Walker Michael Walker Partner
    Philip Anglesey Philip Anglesey Director
    Oliver Linton Oliver Linton Paralegal
    Mo Khan Mo Khan Paralegal
    Sam McAssey Sam McAssey Paralegal

    Think You May Have a Claim?

    No Win No Fee advice

    Speak to our specialist team today by calling 0161 813 2131

    How Your Holiday Claim Works

    Clients often describe our service as smooth and straightforward. We explain each stage, handle the legal work and keep you informed throughout the claim.

    Start your claim
    Share where you travelled, how the holiday was booked, what went wrong and how it affected you.
    We review the circumstances, available evidence and who may be legally responsible.
    You receive clear advice on whether we can help, the likely route forward and any additional evidence that may be needed.
    If we take your case forward, we gather evidence, handle the correspondence and pursue the claim on your behalf.

    Frequently Asked Questions for Package Holiday Claims

    If you are unsure where you stand, these answers cover some of the questions people ask before contacting our team.

    Learn more
    You can claim compensation from a package holiday provider if you've experienced illness or injury due to their negligence. Initiate your claim promptly by contacting the Holiday Claims Bureau at 0161 813 2131 or filling out our online form. We're here to help you secure the compensation you deserve.
    Initiate your compensation claim promptly by taking immediate steps after encountering issues during a package holiday. Report incidents to the tour operator, gather evidence such as photos or medical reports, and document all communication. Contact the Holiday Claims Bureau at 0161 813 2131 or fill out our online form for expert assistance.
    How much compensation you receive depends on factors like the severity of your illness or injury you received on a package holiday. Our No Win No Fee guarantee ensures no upfront costs, so you don’t have to worry about taking a tour operator on for compensation. For personalised guidance on potential payout amounts, contact the Holiday Claims Bureau at 0161 813 2131 or start your claim online. We're committed to securing your maximum compensation.
    Absolutely. If your case is strong, Holiday Claims Bureau will vigorously fight for compensation due to emotional distress caused by a package holiday issue. Contact us at 0161 813 2131 or initiate your claim online. We're dedicated to securing the compensation you deserve.

    Holiday Claims News and Updates

    Learn more
    Package Holiday Nightmares: Illness Outbreak Hits Granada Luxury Belek Hotel
    Package Holiday Nightmares: Illness Outbreak Hits Granada Luxury Belek Hotel
    Read more
    Food Poisoning Investigation Launched Following Illness Reports at Shems Holiday Village in Tunisia
    Food Poisoning Investigation Launched Following Illness Reports at Shems Holiday Village in Tunisia
    Read more
    Passenger’s Serious Burn Injury on Virgin Atlantic Flight Highlights Risks of In-Flight Accidents
    Passenger’s Serious Burn Injury on Virgin Atlantic Flight Highlights Risks of In-Flight Accidents
    Read more

    A Proven Record of Helping Holidaymakers

    £10m+ Compensation Recovered
    30+ Years handling holiday claims
    3,000+ Successful Claims