Routine Journey Turns to Disaster

Catherine Gittus and Jerome Lyons had been expecting a smooth journey back to the airport in Rhodes after a relaxing holiday. Instead, on 23 September 2022, their plans were shattered when the TUI minibus they were travelling in was struck in a high-speed collision by a car attempting a reckless U-turn.

A Painful Path to Recovery

The crash left Catherine with serious neck and back injuries, bruising to her knees, and psychological trauma that she is still working to overcome. Jerome, seated nearby, also sustained neck and back injuries, requiring urgent medical attention and ongoing treatment. Although both were wearing seatbelts, they suffered considerable physical and emotional distress from the crash. To recognise their suffering and support their recovery, Catherine was awarded £4,300 in compensation, while Jerome received £2,300.

Catherine and Jerome’s Response

Reflecting on the ordeal, Catherine shared, “You don’t expect a peaceful holiday transfer to turn into something so terrifying. The physical and emotional toll has been significant, but securing justice and holding the responsible party to account has helped me feel acknowledged and supported through it all.”

Jerome added, “I’m extremely grateful for the support we have received from Michael and his team. They took on our case with compassion and determination, making sure our voices were heard. This outcome won’t erase what we’ve been through, but it’s given us the resources and closure we needed to move forward.”

Michael Walker: Fighting for Justice

Their solicitor, Michael Walker, expressed satisfaction with the result, recognising that their battle was not just for compensation, but for justice. “We’re delighted that Catherine and Jerome have received the compensation they deserve,” he said. “This incident was entirely avoidable with basic care and attention. It’s a powerful reminder that everyone is entitled to safety on the road, wherever they are. Catherine and Jerome have shown remarkable courage in facing the aftermath of this incident, and we’re proud to have helped them achieve this outcome.”

From Trauma to Triumph

For Catherine and Jerome, the compensation provides vital support for medical expenses and recovery needs, while also validating the suffering they endured and highlighting the importance of accountability on the roads. Through their resilience and the determined efforts of their legal team, they’ve managed to turn a nightmarish holiday experience into a hard-fought victory for justice.

£16,000 Compensation for British Family After Turkish Airport Transfer Accident

In this case, we helped a British family win £16,000 in compensation after a traumatic accident during an airport transfer in Turkey. The family’s minibus driver lost control of the vehicle on their way to the airport, causing it to overturn. Our client sustained serious injuries, including a fractured vertebra, ongoing pain, and persistent headaches. What should have been a relaxing end to their holiday took a frightening turn due to the driver’s negligence.

Our team acted quickly, pursuing a holiday accident claim under the Package Travel and Linked Travel Arrangements Regulations 2018, which holds travel providers accountable for the safety of services booked as part of a holiday package. After months of negotiations, we successfully secured a £16,000 compensation settlement. This will help cover medical costs and ongoing treatment, offering peace of mind as our client recovers.

The family shared their gratitude, saying:

“This whole experience has been incredibly hard for us. We’re relieved the legal process is over, and the settlement will go a long way towards covering the treatment I still need.”

This outcome demonstrates how our legal expertise can provide essential support to families who have endured unexpected challenges abroad.

Considering a Claim?

If you’ve been involved in an airport transfer accident or any other type of holiday-related incident, we’re here to help you build a strong case for compensation.

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Reach out to our experienced, no-win-no-fee holiday accident solicitors today who can explain your options and start your claim.

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