5.0 
The team at Holiday Claims Bureau have been notified of an outbreak of illness at the Hotel RIU Funana in Cape Verde over the Summer of 2022. We are helping British holidaymakers who have suffered the uncomfortable, embarrassing and distressing symptoms of gastric illness while at the hotel in October 2022.
We have also been informed of holidaymakers testing positive for Shigella following their stay at this all-inclusive hotel.
Other UK holidaymakers have posted reviews on TripAdvisor to highlight their concerns and alert the public to episodes of gastric illness in September and October 2022.
“A wild spread of sickness and diarrhoea on this island please be aware of booking a holiday lots of people have been ill with sickness and diarrhoea and have been hospitalised both TUI and the HOTELS are aware of this problem and have been for many months”
“Both my wife and I have been ill and we are aware of a large group of over 200 people who came together where over 100 of them are ill. And if you stand for for more than 5 minutes at the Tui rep desk there is person after person coming to log there illness. But that’s all that happens, it’s logged. The response we’ve had so far has been that ‘personal hygiene is an individuals responsibility’. Shameful. They should be notifying all residents of the issue and then proactively taking visible steps to mitigate the problem”
Another recent guest at the hotel explained what she witnessed:
“On the beach there was a woman being violently sick off the side of her sun bed, and when we were walking back to hotel there was another woman leaning against the wall unable to walk”.
Typically, the hotel will post standard responses on review sites stating that any such outbreaks are as a result of anything but their own food hygiene standards. They detail that the bugs ‘typically last 24 to 48 hours’ but it’s clear that this does not correlate with the accounts provided by several holidaymakers whose Cape Verde holiday, booked at considerable expense, has been ruined.
If your stay at the RIU Funana has been affected by illness and the Tour Operator has failed in its duty of care to you, then we can help you recover an award of compensation for your illness and other losses. Whether you’re still on holiday or have returned to the UK, we recommend that you take the following steps to assist you in any potential holiday sickness Claim:
- Seek medical attention
- Report your illness to the Tour Representative and/or directly to the Tour Operator. Ask for a copy of the report
- Record and report any concerns you have about hygiene at the hotel
- Retain receipts for any expenses you incur arising from your illness
- Retain any doctor’s notes
- Keep in touch with anyone else you meet where member(s) of their party have fallen ill with similar symptoms
- Seek legal advice. Get in touch with the Holiday Claims Bureau today and see how we can help you pursue a Claim for the redress you may be entitled to.
Our team has a wealth of experience in assisting UK Holidaymakers for whom a dream escape to this island archipelago has turned to a nightmare. The holiday illness claims we take on are on a No Win, No Fee basis.
If you have had a similar experience, you can get in touch with our highly experienced team by completing our Contact form or calling us now on 0161 813 2131.
