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Don’t let a mishap ruin your holiday and hit your pocket. If you’ve suffered a fall through no fault of your own, you’re entitled to pursue a holiday accident claim. Recently, we assisted a client in winning £2,500 following a fall on a staircase in Ibiza.
The incident occurred at the Verandah Resort & Spa in Antigua, a holiday booked through Virgin Holidays. Our client slipped on a wet floor near the reception, where a cleaner had mopped but failed to display any warning signs. This neglect led to serious soft tissue injuries and bruising, severely affecting our client’s holiday experience.
This not only resulted in physical suffering but also ruined our client’s holiday experience, as he was left unable to partake in gym activities, water sports, or attend a beach party.
If you have endured a similar situation, it’s crucial to know that you’re not alone. Our dedicated team is ready to advocate on your behalf and ensure you receive the holiday accident compensation you’re entitled to. In a similar situation? Don’t hesitate to reach out to us on 0161 813 2131 or submit your claim online.
Proactive Steps Taken by the Client — Instructing Holiday Claims Bureau
Following the accident, our client reported the incident at the reception, where the accident was logged. However, medical treatment was initially refused, and it wasn’t until the following day, after contacting Virgin Holidays, that a doctor was consulted. Our client documented the absence of wet floor signs and retained a copy of the accident log.
On returning home, he reached out to our legal team at the Holiday Claims Bureau to make a claim due to the disruption of his holiday plans. If you’ve experienced a similar disruption to your holiday, we’re here to help. Contact us at 0161 813 2131 or submit your claim online.
Our expert team at the Holiday Claims Bureau took immediate action, gathering all of the evidence and photographs that our client had provided and submitting it to the other side. To further support our client’s claim, we also obtained a medical report confirming the extent of our client’s injuries and the effect that the injuries had on his holiday.
We argued that there was a failure in the hotel’s duty to maintain a clean and safe environment in their failure to adequately warn holidaymakers of the wet floor. After negotiations with the holiday company, the Holiday Claims Bureau were able to claim £2,500 for our client.
Another Happy Holiday Claims Bureau Claimant
Our client expressed his relief, saying:
“It was a stressful ordeal, but I was guided every step of the way by the team at Holiday Claims Bureau, and in the end, I was able to reach a settlement that I am happy with.”
Our client was represented by experienced holiday accident compensation solicitor, Michael Walker, who said:
“It is vital that holiday companies and hotels take health and safety practices seriously. There is a flagrant disregard for the most basic safety measures, and this disregard caused untold disruption to our client, who was forced to cancel his holiday plans and had to suffer weeks of pain and discomfort.”
Trust Holiday Claims Bureau With Your Holiday Accident Claim
Have you or a family member experienced a slip or fall on holiday that wasn’t your fault? The Holiday Claims Bureau can assist you in claiming the compensation you deserve. Don’t let negligence ruin your holiday experience. For more information or to start your claim, talk to our team directly on 0161 813 2131 or begin your claim online.
