5.0 
British holidaymakers are reporting on an outbreak of Cyclospora following a stay at the Mexican hotel in June 2018.
The party voiced their concerns on TripAdvisor, asserting that a fellow holidaymaker had received distressing confirmation of a parasite through a stool sample. The affected individual seemed to be in a dire state, potentially burdened with a substantial medical bill to salvage their homeward journey.
Notably, the Riviera Maya region of Mexico had witnessed cyclospora parasite outbreaks, with indications suggesting the persistence of holiday sickness cases related to this pathogen.
Accusations extended to the hotel’s food hygiene practices, citing instances such as “cold offerings in the buffet restaurant” and the watering down of alcoholic beverages. Additional reviews echoed these sentiments, with one holidaymaker noting, “at lunch and dinner, we encountered an odd assortment of cold food.”
Has your package holiday at the Azul Beach Resort & TUI Sensatori Resort Riviera Cancun been affected by holiday illness?
If you or members of your travelling party have suffered with gastric illness arising from poor food hygiene at this hotel, get in touch with the Holiday Claims Bureau team today and see if we can help you secure the compensation you deserve. Call us on 0161 813 2131 or if you are ready to start your claim, submit your details through our online form.
Tips to assist your Claim
- Get medical attention as soon as you can
- Retain receipts for any medication purchased, medical costs and transport to hospitals or clinics
- Report both your illness and any concerns you have about hygiene to the The Tour Representative
- If possible, get photographic or documentary evidence that shows the hygiene problems you have identified on the hotel complex
- Keep contact details for other people you have met who have been affected by similar symptoms
- Don’t accept vouchers or token offers from the hotel or tour operator which appear to discharge them of any further liability
Call us today to make a No Win No Fee Holiday Illness Claim
If you want us to pursue your claim arising from holiday sickness at the Azul Beach Resort & TUI Sensatori Resort Riviera Cancun, call or message us today to find out how much your claim is worth. Start your claim online or call us directly on 0161 813 2131 to receive FREE expert advice and help to pursue your potential claim for compensation.
